To assure that Brandywine Hospital is continuing to meet the needs of this community, we are always evaluating the care provided by the hospital and staff. We use quality standards established by state and national organizations, such as the Hospital Association of Pennsylvania and the Joint Commission on Accreditation of Healthcare Organizations (JCAHO). Our internal standards are set and implemented by administration, the medical staff and our employees. Brandywine Hospital is accredited by the Joint Commission for the Accreditation of Healthcare Organizations, a highly regarded national organization, and is licensed by the Pennsylvania Department of Health.
Visiting Hours
Medical/Surgical Units - Family members and friends are welcome to visit patients on our Medical/Surgical Units from Noon to 8:00 p.m., Monday through Sunday.
Intensive Care Unit - Visiting hours for the ICU are from 12:00 noon to 3:00 p.m. and from 5:00 p.m. to 7:00 p.m. in 15 minute intervals for immediate family only. Adolescents and children are not permitted in the ICU. The Unit is closed from 7:00 a.m.to 8:00a.m., 3:00 p.m.to 4:00 p.m., and 11:00 p.m.to 12:00 a.m.
Cafeteria Services
We operate a full-service cafeteria that offers breakfast, lunch & dinner meals during weekdays and lunch and dinners during the weekend. Visitors can enjoy their meal in our comfortable dining room or request takeout packaging in order to dine with a patient. Vending machines offer microwaveable meals, snacks and beverages 24-hours a day.
Patient Advocate Services
If you have questions or needs that are not being addressed by your care team, you may contact the hospital's Patient Advcocate at (610) 383-8438. The role of the Patient Advocate is to ensure that the hospital is continuing to meet your needs and to intervene on your behalf in any situation.
Patient Surveys
Another way to make your views known is to complete a patient satisfaction survey, which you may receive in the mail after you return home. We review these responses carefully and consider changes in hospital procedures or services based on your feedback.
Gift Shop
The Gift Shop, operated by the Brandywine Health and Wellness Foundation Auxiliary, is located on the first floor and is open to the public Monday through Friday 8:30 am to 5:00 pm. The Gift Shop offers beverages, snack items, toiletries, magazines, newspapers, greeting cards, flowers and gifts.